Privacy Policy
How Stoxbell Academy collects, uses, and protects your personal information.
1. Who We Are
Stoxbell Academy is the educational division of Stoxbell Wealth Pvt Ltd, headquartered at Stock Market Building, Prasanthi Nagar 3, Manimala Road, Edappally, Cochin, Kerala, India. We provide classroom and online training, webinars, and educational courses covering financial markets, technical analysis, and derivatives.
2. Information We Collect
We may collect the following categories of information:
- Contact & Identity Information: Full name, email address, mobile number, and location provided through our consultation or enrollment forms.
- Professional & Academic Information: Profession, organization/college name, designation, or academic major, submitted voluntarily.
- Trading Profile Data: Trading experience level (Beginner/Intermediate/Advanced) and preferred learning mode (Online/Offline/Hybrid) — submitted voluntarily to help us recommend suitable learning modules.
- Communication Data: Messages, feedback, learning goals, or questions you send us.
- Usage Data: Standard web server logs, browser type, pages visited, and approximate location (via IP address) collected automatically when you visit our website.
3. How We Use Your Information
We use the information collected solely for the following purposes:
- To process your inquiry, register you for training, or schedule course consultations.
- To personalize your training experience by understanding your baseline experience.
- To send course updates, schedules, training materials, and support information.
- To improve our curriculum, website interface, and services based on aggregate usage patterns.
- To comply with applicable Indian laws and regulatory protocols where required.
4. Legal Basis for Processing
We collect and process your personal data on the basis of your explicit consent (by submitting our enquiry form) and our legitimate interest in providing high-quality financial training. You may withdraw consent at any time by contacting us at info@stoxbell.com.
5. Form Submissions & Third-Party Processor
Our website contact form is powered by Formspree (formspree.io), a third-party form processing service. When you submit the enquiry form, your data is transmitted to Formspree's servers and then forwarded to our email. Formspree's privacy practices are governed by their own Privacy Policy. We do not store form submissions on our own servers.
6. Data Sharing & Disclosure
We do not sell, rent, or trade your personal information to any third party. We may share your information only in the following limited circumstances:
- Service Providers: Trusted third-party processors (such as Formspree) who assist in operating our website, strictly under confidentiality obligations.
- Legal Compliance: When required by law, court order, or a competent government authority in India.
- Business Transfer: In the event of a merger, acquisition, or corporate restructuring, your information may be transferred as part of that transaction, with advance notice to you.
7. Data Retention
We retain your registration and inquiry data for as long as necessary to fulfill the educational purpose it was collected for, or as required by law. In general, inquiry records are retained for up to 3 years after the last interaction, after which they are securely deleted or anonymized. Enrolled student records are retained longer for certification validation purposes.
8. Cookies & Tracking Technologies
Our website currently does not use advertising cookies or third-party tracking scripts. We may use essential browser storage mechanisms to support basic site functionality (e.g., scroll behaviour). If we introduce analytics or advertising cookies in future, this policy will be updated and user consent obtained.
9. Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security of data transmitted to our website.
10. Your Rights
Subject to applicable Indian law, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal data.
- Withdraw consent for future educational communications.
To exercise any of these rights, contact us at info@stoxbell.com.
11. Children's Privacy
Our website is intended for individuals interested in stock market training (normally aged 18 and above). We do not knowingly collect personal information from individuals under the age of 18 without parental or guardian consent. If we become aware that we have inadvertently collected such information, we will promptly delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable regulations. Any changes will be posted on this page with a revised "Last Updated" date. Continued use of our website after such changes constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: info@stoxbell.com
- Phone: +91 92495 02013
- Address: Stock Market Building, Prasanthi Nagar 3, Manimala Road, Edappally, Cochin, Kerala, India